FAQ
For parts in stock and orders placed the same working day before 17:00 EET, your order will be shipped that same day. Transit time with the standard shipping option in Europe can vary, depending on your country of destination. It can be as short as 1 working day for the Benelux or around 2 working days for France, Germany, Denmark and most of Central Europe. Count about three to four working days for all other EU countries.
Delivery outside the European Union is processed by DHL Express. Terms are DAP or DDP, which in the latter means you will have to contact us so we quote an updated total including shipping and prepaid customs and duty fees. These calculations are provided to us by DHL, depending on your invoice amount and delivery country. DHL Express transit time varies from 1 to 4 working days to destinations outside Europe.
The basic cost of shipping in the European Union is 7.50€ (VAT excluded), for ground delivery service. This cost is valid for any order amounting up to 99.00€. For orders in the E.U. exceeding 99.00€, we offer free ground shipping.
All orders in the E.U. are processed by UPS.
Moreover, some E.U. destinations like Malta or Cyprus cannot be serviced by UPS Ground. We are unfortunately obliged to ship orders to these countries from a warehouse in the United Kingdom, through DHL Express. Consequently, there are customs and VAT fees that need to be clarified with our customers for such destinations. We can either ship DAP, where the clients is responsible for VAT and customs, or DDP, where the clients pays in advance all import fees and the parcel is delivered immediately upon arrival in Malta or Cyprus. With DDP deliveries, you have to contact us in advance to calculate and quote you the extra fees, which will be sent to you for payment through an email credit/debit card payment link.
The same applies for any deliveries outside the European Union. You can choose between a DAP or DDP delivery.
We provide VAT-free invoices to any customer ordering and requesting delivery outside the EU. Moreover, we will provide VAT-free invoices for eligible EU-based companies after verification through the VIES system. All other customers are subject to 21% VAT. The VIES verification is done at checkout, where you must enter both the VAT code and your company’s name.
We will accept returns from customers who purchase as consumers inside the EU, provided that the customer returns the goods brand new, sealed in their original packaging. This must be done at the latest 14 working days after delivery of your order. The customer will be responsible for all costs and risks involving shipping the goods back to us. We will not be able to issue a refund if we notice the goods subject to the return are not brand new and sealed in their original packaging. Same conditions apply for wrongly delivered products; you must notify us of such issues at the latest 14 working days after delivery. We will assume all return costs in case of a faulty delivery.
For business clients, we will accept returns if you claim the goods are subject to the manufacturer’s warranty. We will also accept returns in case the wrong product was delivered or we agree for an exchange.
Check Your Device Specifications: Look up your device’s make and model to determine the type of RAM it supports (e.g., DDR3, DDR4) and the maximum capacity it can handle.
Identify Required Specifications: Note down the required specifications such as speed (MHz), form factor (DIMM, SO-DIMM), and module type (ECC, non-ECC) based on your device’s compatibility.
Visit DIMM.store: Head over to DIMM.store and navigate to the Memory section. You can filter the products based on your device specifications to narrow down the options available.
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Select DIMM Finder in the main menu. A special search engine designed to find compatible spare parts will load. At this stage you can either directly enter a part number or device model in the search bar to get a list of compatible items, or manually select your type, brand and model of device from the database.
Use Search Filters: Utilize the search filters on the website to specify parameters like capacity, speed, and brand to find RAM modules that meet your requirements.
Check Compatibility: Before making a purchase, double-check the compatibility of the RAM modules with your device to ensure they will work seamlessly together.
Read Product Descriptions: Take time to read the detailed product descriptions and specifications provided on the DIMM.store website to ensure that the RAM modules match your device’s requirements.
Consult Customer Support: If you have any doubts or need assistance in choosing the right RAM memory for your device, don’t hesitate to reach out to the DIMM.store customer support team for expert guidance.
Place Your Order: Once you have identified the right RAM memory for your device, add it to your cart and proceed to checkout. Take advantage of any volume discounts and free shipping offers available on DIMM.store for a cost-effective purchase.
By following these steps and leveraging the resources available at DIMM.store, you should be able to easily find the perfect RAM memory modules to enhance the performance of your device.
Check Your Device Compatibility: Determine whether your device supports 2.5″ SATA SSD or M.2 SSD. Check the manufacturer’s specifications or open up your device to see which form factor it can accommodate.
Identify Required Specifications: Note down the required specifications such as interface (SATA, NVMe), form factor (2.5″ or M.2), storage capacity, and whether it needs to be PCIe or SATA-based.
Visit DIMM.store: Head to DIMM.store and browse through the Storage > Solid State Drive section. You can filter the products based on your device’s requirements to narrow down the options available.
Utilize Search Filters: Use the filters on the website to specify parameters like interface type, form factor, capacity, and brand to find SSDs that are compatible with your device.
Check Compatibility: Always double-check the compatibility of the SSDs with your device to ensure they will fit and work properly. Pay attention to any specific requirements or limitations stated by the manufacturer.
Read Product Descriptions: Take time to read the detailed product descriptions and specifications provided on the DIMM.store website to ensure that the SSD meets your device’s requirements and performance needs.
Consult Customer Support: If you are unsure or need advice on selecting the right SSD for your device, don’t hesitate to contact the customer support team at DIMM.store for assistance.
Place Your Order: Once you have identified the right SSD for your device, add it to your cart and proceed to checkout. Look out for any promotions or volume discounts offered by DIMM.store to make a cost-effective purchase.
Check Your Device Compatibility: Determine the form factor and interface of the HDD supported by your device. Common interfaces include SATA, SAS, or IDE. Check your device’s specifications or manual for this information.
Identify Capacity and RPM Needs: Determine the storage capacity you require for your HDD. Also, consider the rotational speed (RPM) based on your performance needs (e.g., 5400 RPM for general use, 7200 RPM for better performance).
Visit DIMM.store: Head to DIMM.store and browse through the Storage > Hard Drive section. You can filter the products based on your device’s requirements to narrow down the options available.
Filter by Specifications: Use the filtering options on the website to narrow down the choices based on factors such as capacity, interface type, rotational speed, and brand.
Check Compatibility: Ensure that the HDD you choose is compatible with your device. Pay attention to factors like physical size (2.5″ or 3.5″), interface type, and any specific requirements your device may have.
Read Product Descriptions: Take the time to read the product descriptions and specifications provided for each HDD. Make sure the drive meets your device’s requirements in terms of capacity, speed, and compatibility.
Consult Customer Support: If you are unsure about which HDD to choose or need assistance, reach out to the customer support team of DIMM.store for guidance.
Consider Brand Reputation: Consider reputable brands known for quality and reliability when selecting an HDD for your device.
Place Your Order: Once you have found the right HDD for your device, add it to your cart and proceed with the purchase. Double-check your order details to ensure you are getting the correct drive for your needs.